This section contain some of the most important roles within Service Strategy.
Strategy Management for IT Services
Business Strategy Manager
Responsible for the service strategy of an IT organization.
IT Steering Group
Responsible for functional clarification and delivery of an IT strategy.
IT / ITSM Director
Responsible for IT related concenrs and stakeholder of the IT operations. He examines isseus and defines how to proceed. The highest level of this role is the CIO.
Business Relationship Management
Business Relationship Manager
Responsible for customer relations and an allignment of provided services to the customers IT roadmap and requirements.
Financial Management for IT Services
Budget Owner
Owner and administrator of the given budget.